Our Values Shape Everything We Do

At Survey, our values influence how we serve customers, collaborate as a team, and build solutions that help brands win at retail.

Own it

Deliver it

Solve it

Honor it

Crush it

Welcome it

Our values

At Survey, we believe great outcomes start with great people and shared values. Whether we’re helping brands improve retail performance, supporting our nationwide field team, or building new technology, we approach every challenge with the same principles.

Our values are more than words on a wall. They’re the standards that guide how we collaborate, innovate, and deliver results every day.

Own it

Accountability is a cornerstone of our collective success. Every individual at Survey takes full ownership of their responsibilities, proudly celebrating their successes and learning from their mistakes. We are transparent and we strive to follow through on our commitments to one another and to our customers. Together, we do what it takes to get the job done. Our growth mindset fuels our future.

Deliver it

We are customer-centric, seeing our clients and consumers as partners and ourselves as an extension of their teams and families. We take the time to truly understand and care about their needs and aspirations, ensuring that our support is always aligned with their goals. We are compelled to ask the right questions and uncover fresh insights, enabling us to consistently deliver meaningful value and strengthen our partnerships.

Solve it

Innovation is driven by collaboration and ingenuity, solving problems and uncovering solutions for challenges. Our approach is rooted in curiosity, continuous learning, rigorous testing, and dynamic dialogue. We view failure as an integral part of growth, embracing it while striving to fail quickly, so that we can learn, adapt, and push boundaries further.

Honor it

We lead by example and do the right thing, even when it is difficult. We are committed to being transparent, trustworthy, and ethical in all our actions with employees, customers, partners, and investors. We demonstrate respect, honesty, and candor in all that we do.

Crush it

In the fast-paced retail industry, we see obstacles as opportunities to do better rather than challenges to avoid. We embrace experimentation, push boundaries, and always strive for excellence. We reach beyond expectations, adapt quickly, and consistently achieve success. Our standards and expectations are high, and we are always seeking to improve what we do and how we do it.

Welcome it

We practice acceptance and empathy at every level, both within and beyond Survey. By actively seeking diverse perspectives and implementing inclusive practices, we unlock breakthrough ideas and foster stronger loyalty among our people and partners. We believe that greatness can come from anyone, anywhere.

Bringing the Values to Life

Our values come to life through how we work, connect, and give back.

Collaboration First

We believe the best ideas come from working together. Collaboration across teams helps us solve challenges, support our customers, and achieve stronger outcomes.

Relationships Matter

Strong businesses are built on strong relationships. We invest in building trust, supporting one another, and creating meaningful connections across the organization.

Community Impact

We believe success includes giving back. Our team is committed to supporting the communities where we live and work through volunteerism and service.

Stay Connected With Survey

Follow Survey on LinkedIn for company news, retail insights, team updates, and a behind-the-scenes look at the people, culture, and values that drive our success.